Kigali, October 14, 2025, the Plenary Sitting of the Chamber of Deputies expressed satisfaction with the oral answers given by the Minister of Local Government, Mr Dominique Habimana, regarding the delivery of decentralised public services, including civil registration, land and housing services, and those delivered through digital platforms.

The Minister explained that over the past 25 years of Rwanda’s decentralisation policy, the Government has prioritised the enhancement of public service delivery through the expansion of digital infrastructure and the continuous capacity building of local government staff.

He announced the upcoming rollout of the Digital National Identification System (Single Digital ID), described as a sustainable and robust solution to challenges in civil registration and related service delivery. This centralised, secure digital ID platform will consolidate personal identification data into a national database, enabling seamless access to services. Every citizen, including those under the age of 16, will be photographed and their biometric and demographic data securely stored and integrated across all relevant government service systems.

Regarding civil registration, the Minister highlighted an ongoing initiative to digitise historical records found in civil registries predating 2020. This effort, being implemented in collaboration with the Ministry of Local Government, MINALOC, Rwanda Information Society Authority, RISA, and National Identification Agency, NIDA, is expected to be completed by the end of the third quarter of the current fiscal year. Once digitised, the data will be immediately available for use across various government systems.

The Minister also noted that land and housing services have been streamlined, resulting in a 33% increase in applications. Independent notaries and land surveyors are now authorised to operate nationwide, a move aimed at accelerating and improving the quality of service delivery in this sector.

In terms of digital service delivery, the Government's goal is for all public services to be available digitally by the 2028–2029 fiscal year. The Minister emphasised the continued integration of government systems to ensure interoperability, allowing institutions to share data efficiently without requiring citizens to submit documents multiple times or physically visit different agencies.

The Chamber of Deputies commended these ongoing efforts and encouraged the Ministry to maintain momentum in implementing these reforms, ensuring that citizens continue to benefit from timely, reliable, and citizen-centred service delivery.